TCPA

Targeting robocalls

man wearing brown suit jacket mocking on white telephone

Photo by Moose Photos on Pexels.com

In rare, bipartisan agreement in Washington, DC, legislation has been introduced in the U.S. House of Representatives that would toughen penalties for telephone scammers, mandate call authentication technology and address delays in criminal prosecution of robocallers.

read more in the Atlanta Business Chronicle

In spite of numerous and aggressive efforts to block and punish abusive robocallers, the FTC reports that consumers are getting more and more unsolicited robocalls.

Why? Technology is the answer. Companies are using autodialers that can send out thousands of phone calls every minute for an incredibly low cost. The companies that use this technology don’t bother to screen for numbers on the national Do Not Call Registry. If a company doesn’t care about obeying the law, you can be sure they’re trying to scam you.

What should you do if you get a robocall?

  • Hang up the phone. Don’t press 1 to speak to a live operator and don’t press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.
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